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~ Fin & Feather Tropical Pets ~
~ Experience you can trust... Service you can count on! ~
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* Product Information *
For your convenience, orders may also be placed by U.S.
A Print Out Order Form is Available:
Use our handy Print Out Form
then mail check or money order to:
Fin & Feather, Clinton Plaza Dr., Oneonta, NY 13820-2583
~ SEE SHIPPING RATES CHART BELOW ~
* The Fine Print *
We will also accept phone orders during regular business hours: 607 - 433 - 0183
At present we accept: Visa / Master Card / American Express & Discover cards.
We also accept Money Orders, Bank Certified and Personal Checks.
* Note - Personal Checks must clear before shipment. Allow 7 - 10 days.
Most orders are processed the same day received. Orders are shipped via UPS,
USPS First Class or Priority Mail. Bird Cages are shipped via UPS Ground.
Rates apply to Continental U. S. only. Email for rates on foreign shipping.
* Damage in Shipping *
Occasionally, items may be damaged in transit. Carriers are liable for damages
that occur in shipping. Inspect all packages upon arrival. If any damage is found,
note details on invoice, save original carton and packing materials, notify carrier,
and the manufacturer, and return promptly. Specify Credit, Exchange or Refund.
*NOTE* Some cage parts damaged in shipping can be replaced without returning
the entire cage. If a cage must be returned, a call tag must be issued within 48 hrs.
Please inspect all items and parts for damage upon arrival.
* Return Policy *
Orders may be returned "NQA" (No Questions Asked) within 5 days of receipt.
Call us at 607-433-0183 between 10am-5pm Eastern time for Authorization and
Instructions. All returned merchandise must be in original carton and condition
for a full Credit or Refund. Save your receipts. Return shipping costs are the
customers responsibility. If you wish to return an item that is not damaged
or defective, you will be responsible for the shipping charges there and back.
Only the cost of the item will be refunded. If an item is found to be damaged or
defective we will replace it at no cost to you. Specify: Credit, Exchange or Refund.
* Liability *
Products should be used in accordance with manufacturers instructions.
We assume no responsibility connected with the use or misuse of any product.
Having no control over the use of a product, we will assume no liability for any
loss, damage or expense arising from the use or misuse of any product offered.
Insurance is offered on all orders at additional cost. All insured orders are fully
covered against loss or damage and are tracked for delivery to final destination.
* We recommend insurance. Uninsured parcels cannot be covered or tracked.
* Conditions *
As always...Prices are subject to change.
At Fin & Feather you will never be charged more than the price you see listed.
If we neglect to post updated prices, you will not be billed any extra.
Our shipping rates are some of the lowest in the industry.
Small parcels are shipped via USPS First Class or Priority Mail.
Our Bird Cages are shipped via UPS. (1/5/04)
* SHIPPING RATES
US Orders over $200for a current Rate Quote.
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& Feather ~ Design & Maintenance by Fin ~ All Rights Reserved.
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